Bridgeford Group – ESTA000 Call Centre

Valued at over $2.3 million, this project at the ESTA000 Call Centre in Mount Helen, Victoria, involved a comprehensive chilled and heating hot water system upgrade. Managed by Bridgeford Group, the project began with an options feasibility study. Ultimately, an external heat pump plant was selected for its net-zero alignment, green electricity offset, improved occupant comfort, enhanced part-load efficiency compared to VRV systems, and system redundancy.

The project has left a lasting legacy, by providing a best-practice example of electrification upgrades using heat pumps, and by setting a benchmark for similar facilities.